Systems and Processes
Systems and processes will determine your effectiveness and ability to scale as a business. While they are often overlooked, they can be the core determinant of whether your team is motivated and effective, or miserable and struggling. While your business is changing constantly, most systems aren't designed to adapt as you scale and your company processes fail to fill the gap. From planning to prioritization, from company communication to project management, from email to ERP integration, we curate, customize and support the implementation and management of tools and processes in line with your culture, strategy, and growth so your team is empowered and effective.
Getting an overview of your systems and processes is usually step 1. While the depth of the audit is company dependent, it typically includes a review of documentation, internal systems, interviews with key employees, and executives.
Systems need to be integrated with context. What do you need them to do now and into the future. Do they play well with your culture or other systems and processes. Changing systems is cumbersome and risky. The right decision is critical and your integration and adoption process can determine success or failure.
Often a growing company finds that their organizational processes have grown without intention. Simply put, they haven't scaled with their company. Many company issues can be solved by addressing processes rather than systems, saving time and money. ​
Many growing companies feel their high performance culture shifting; often failing to realize that it's reflecting the conditions under which you're asking people to work. As you address the systems and processes, you need to up-level the culture of performance and accountability as well.
a·gil·i·ty - /əˈjilədē/ - noun​
Agility is the ability to change position efficiently, and requires the integration of isolated movement skills using a combination of balance, coordination, speed, reflexes, strength and endurance.
Ways to Engage
By Project
System and process engagements are typically structured as projects, where we work together to define a clear scope and set of milestones.
Moments that Matter
There are times when things are breaking and you need someone to step in, get decisions made, and get things pointed back in the right direction.
Custom
If your business needs a more custom solution, we can find a path that suits your needs.
Through years of operating and working with startup, growth, and scaling companies, comes the Agility Operating Approach. A systematic way to build agility into your strategy and operations and avoid the most common pitfalls of scaling businesses: your own execution. One "system" to run your company sure would be nice, but most "business operating systems" just aren't agile enough to keep up with the changes in your business. Your systems need to be designed in alignment with your strategy and ready to adapt. And your processes must be consistent, communicated, and aligned; delivering internal results, just as you deliver results for your customers. Unfortunately, individual systems may be designed to scale, but the integration across systems, process, and culture typically isn't. ​
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The Agility Operating Approach addresses all the major structural pieces of your scaling company:
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Strategic Planning
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Quarterly Planning and Budgeting
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Vision, Mission, Values
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Projects / OKRs / Scrum / Kanban
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KPIs & Financial Decision Analysis
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Continuous Performance Management
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Team Development
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Compensation
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Cultures of Innovation
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Learning vs. Training
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Remote and Hybrid Work and Culture